Click & Collect – Free
Order online & collect at our Onehunga store.

NZ Shipping Costs

• General Items: $8/item
• Bikes & Frames: $100 (North Island) / $120 (South Island)
• Large/Bulky Items: $30 (North Island) / $60 (South Island)
• Helmets: $20 (North Island) / $25 (South Island)

Rural: Extra fee applies — select “Rural Delivery” at checkout.

International Orders – Contact info@rouleurcycles.co.nz for a quote.

Bike Shipping

• Fully assembled, tuned & safety‑checked before dispatch.
• Carefully boxed (minimal reassembly required).
• Recommend mechanic check before first ride.

Timeframes

• General: 3–5 working days (+1–2 for rural)
• Bikes: 5–7 working days (up to 10 remote) + prep time for build/boxing
• Delays may occur during holidays or courier disruptions.

Tracking & Issues

• Tracking emailed once dispatched.
• Contact the courier first for delays. Need help? Email or call us.
• Report damaged/lost parcels within 3 days.

No PO Boxes – Physical addresses only.

Trusted NZ Bike Experts – Locally owned & operated with years of experience helping Kiwi riders get the most out of their bikes.

Custom Builds & Personal Fitting – From road to e‑bikes, we tailor every build to your riding style and goals.

Fast, Reliable Shipping – In‑store stock ships next business day. Supplier stock delivered in as little as 3–5 days.

After‑Sales Support That Rides With You – From servicing to upgrades, our workshop team is here for the long haul.